Core Values
We at Security Federal commit to remaining vital to our customers and our communities by following the core values of Courtesy, Safety, and Flexibility.
Courtesy
Our customers and team members are all treated as VIP’s through personal touches such as using names, smiles, friendly faces and politeness. We at Security Federal feel a deep sense of gratification as we enthusiastically serve and support all our communities with passion.
Safety
We provide for the welfare of our customers and team members - not only physical safety, but financial safety and security as well. We are committed to offering products and services that provide security to the lives of our customers and team.
Flexibility
Our customers experience exceptional customer service because we empower our team to be problem solvers who ensure flexible, personalized service for each person who banks with us based on the best interest of the customer and bank. We take the time to learn your unique situation and develop a custom solution based on your specific financial needs.